PS: Here are some pictures of Sam's tongue. I couldn't get a good close-up, this doesn't do it justice at all. It's quite long where he drilled. Click on the pictures and you can probably see them a little closer up. *sigh*
UPDATE AHCCCS called today and said they got my report already and have turned it into the Dental department. They have started an investigation. They thanked us for the photos and the letter explaining in great detail. She said not to worry, it was not going to be swept under the rug. So this was good news. Now if I would just here something from ADA, I would feel much better.